December 2020 Updated Terms
Credit Terms for healthcare professionals
COVID has created industry wide changes for healthcare suppliers. Many of Vitality Depot's regular suppliers and manufacturers no longer offer credit terms for their products and many of the new PPE suppliers demand payment up front, before the product arrives in our warehouse. As such we can no longer offer credit terms to our accounts.
Healthcare accounts will have the option of using a credit card through Authorize.net on our website OR having us apply the invoice to the credit card you have on file with us. Please note, our updated accounting system meets all modern banking standards and our team will have no access to your credit card details.
If you do not have a credit card, we also offer the other payment forms stated below. Customers wishing to use another form of payment can request a quote, showing the total amount owing. All items must be paid in full before they leave our warehouse. Clinics with existing balances, will need to clear their accounts before new orders are sent.
We accept cheques, EFT, eTransfer, Visa, Visa Debit, Mastercard & American Express payments. eTransfer payments can be made to info@vitalitydepot.ca
We can also help organize a lease for capital equipment items. All products remain the property of Vitality Depot until paid in full.
We apologize for the inconvenience. We are doing everything we can to help our clinics through this COVID period. We now offer free shipping at $99 and are purchasing PPE and other supplies at very large volumes to keep your pricing as low as possible. We value your business and hope for your continued support.
Credit Terms for end users
We do not offer credit terms to end users.
We accept eTransfer, PayPal, Visa, Visa Debit, Mastercard and American Express payments.
eTransfer payments can not be made for web orders. You can however, phone in your order. eTransfer payments can be made to info@vitalitydepot.ca
Clinic Chains and Institutions
We can accommodate Head Office billing, Purchase Order processes and other specialty ordering systems. If you have special billing needs due to your organizational structure, please contact us.